Welcome to Castle Creek Motor Inn
Thank you for choosing to stay with us and we hope that your stay is an enjoyable one. Please read the following information to help us make your stay enjoyable.
Reception Hours 1pm to 7.30pm.
To contact reception/manager, lift handset and dial 9 or phone 0357952506 or intercom is located next to check-in machine at reception. Lift handset and your call will be answered.
Room servicing is undertaken every 3rd day between 10am and 12 noon. If staying over please, make your room available between these times if you would like your room serviced . Guests are encouraged to reuse towels. Rooms are not serviced on Sunday‘s or Public holidays.
If you require any further servicing please contact reception. Management reserves the right to routine room inspections. Any housekeeping over and above standard services will be charged at $45.00/hr or part thereof.
Free wireless internet is available, search for “motel guests “ no password is required. We do not guarantee level of speed as Telstra‘s network is very poor in this area. Fair use policy applies- excessive downloads are automatically slowed or disconnected to ensure all guests have access to the bandwidth.
No Smoking All Rooms are strictly non-smoking.
If you do smoke in the room we will charge you a fee of up to $250.00 to fully clean the smoke from bed covers. carpets, curtains, blankets etc. You agree to these terms upon renting the room. This will be charged to your preferred method of payment agreed upon at checkin. The smoke detectors in the room can set off the alarms! A false call out for the CFA can cost up to $500.00 which you are liable for.
We have a No Pet policy on the property. if you have a pet in your room we will charge extra cleaning and deodorising fee of $150.00. charged to your credit card or deposit. You will also be asked to vacate your room and no refund will be forthcoming. Also for pet safety we do not allow pets to be left in vehicles.
No Cooking In Rooms
Due to Health and safety regulations and also due to false ﬁre alarms, cooking is strictly not allowed. False ﬁre alarms could cost you up to $500.00 in call out fees from the Country Fire Authority, as well as extra cleaning fees and room charges due to room not available for next guest.
Please ensure that all children under the age of 12 are fully supervised at all times.
The swimming pool is available for use during daylight hours. Pool depth is from 1.1 metres. No Diving or Bombing. For your safety please do not run or use glass in this area. Use of the pool is at your own risk. No Smoking allowed in pool area. No glass or glass bottles, cups, wine glasses etc. allowed in pool area.
Thank you for taking the time to read this information and we hope your stay is an enjoyable one